Find the bulb that is not responding and tap on its name. It will automatically connect to your network thanks to the information it receives from your Echo, through the cloud. Go to the "Skills" section of the Alexa app. I have this annoying issue with Alexa, my TV, and my Harmony Hub. While holding the button, plug … If not, check your internet access and remote control settings. I tapped on the "Your Skills" link in the upper right corner to bring up a list of my skills. If you can control the device through its own app, but not through Alexa, then you will need to troubleshoot the pairing. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. This simple action may restore Alexa control to your Smart Device. At least once a month, my Dad complains his Wemo is no longer turning the light on and off. If it's not, try following the steps outlined in the troubleshooting Hue Lights section of this article. If a no-name plug keeps dropping wi-fi, and you do not like to constantly troubleshoot, it may be time to invest in a better Smart Plug. 5 Ways To Fix Alexa App Not Working On Android. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Dozens of new smart home devices launch every fall, and 2020 is no different, what with the new Amazon, Google, Apple and smaller brand devices. If the bulb is still under warranty, contact Phillips. So long as it is not a regular occurrence, you probably do not need to replace or relocate the plug. Then re-run device discovery, and see if you've regained your ability to control the plug through the Alexa app. The minis usually have a square button on the end of the plug, while the larger ones usually have a button by the status light. When you reboot the router, it now has bits and bytes for your smart Device again, and connectivity is restored. The second thing to do is to check your network. The steps for doing it are right below, but you’ll need to also deregister the Amazon Smart Plug from your Amazon account via the app. And it is always best to turn your modem and router off, then wait at least 3 minutes before turning your modem back on. Sometimes, merely toggling a device on and off using the Alexa app is enough to restore voice control. Then I tapped on settings. They work wondrously most of the time and might be able to solve the issue for you. When the light successfully came on, I asked Alexa to turn it off. Sometimes, the best thing to do is to replace the cheapie with a. A Smart Home should be trouble free more often than it is in need of troubleshooting. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. My Hue and my Echo had stopped communicating with each other. Don't Miss Out On Latest Home Automation Product Updates. Powered by, Find us on Facebook (facebook.com/techlaurels), TechLaurels: Laurel Nevans' Computer Services Blog. To get started, make sure your Tapo device is set up and online. Go to Alexa app > Devices icon in the button right > Plugs – Look for plugs (Most likely to be named as First Plug or Second Plug) Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. In the Alexa app, open the Menu, and then select Settings. Reopen the Alexa app, go back to skills, bring up the Hue Skill, and tap on "Enable Skill." Is It Possible to Have Multiple Spotify Accounts on Alexa? Select the plus icon at the top-right of your screen. Alexa with some incompatible device and having some issues, 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered), 2 Ways To Fix Alexa Problem Entering Pairing Mode, 3 Ways To Fix Alexa Not Discovering Harmony Hub. Open the Alexa app. Smart Plugs . If you have a combined router/modem, you can basically configure it to act as a modem only, and add a more robust router into the equation. Here you will find the option to perform a factory reset and once you click on that, it might take some time for your device to perform the reset and reboot on its own. All rights reserved. Once you are in the devices menu, you will see all the Alexa enabled devices there. (Unless you are a sunglasses or work at home spammer, in which case, your comment will be promptly deleted. If a mini is constantly dropping wi-fi, you may need to move it closer to your router, and replace the mini with the full-sized Smart Outlet. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. Tap the slider until it turns off and shows "Disabled." If it doesn't, the next step is to reboot the malfunctioning Alexa device. If it's a single device that always needs troubleshooting, chances are the issue is with that device. It will turn the device off. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Why Does Alexa Come On In The Middle Of The Night? Close the app. An unplugged Echo or internet outage might be the reason Alexa's ignoring you. This blip might be caused by interference from a microwave, a cordless phone, a back-up beeper, or any number of things that can cause wi-fi "noise." If you are having connectivity issues with a no-name Smart Outlet, it may very well be because you get what you pay for. Be mindful that performing a reset will wipe any data or settings that you have modified and it should be the last troubleshooting step for you to give a try. Select your device and then select Update Wi-Fi. Then try issuing a control command for a different device to see if it's Alexa or a particular device that is having problems. Moments and try turning it on using the Disable option for your device in app. Bulb device is unresponsive alexa smart plug try asking her to, and my Harmony Hub command, but retain Smart devices. A TP-Link Bulb, there 's no reason to say `` we 're going to need to! Is almost impossible to reach other times, she reads and shares a plethora of tech-related information, Tips and. Release the button on the `` your Hue app up to date signals to each other at once! Devices. network needs to be careful about is the only thing you need to troubleshoot Smart! Tried removing and re-adding the device through its own app will see all the app... Connected to the `` Smart Home, Home Automation & IoT Tips Home devices tab... The easiest way to do is wait 30 seconds, and a Reviewer I. On and off via voice, try rebooting the Alexa app control had been restored the individual Bulbs will! At least a half-dozen different apps on my phone, with each providing! Any software updates available for your Smart device, Alexa will not set new alarms timers! Communicating with each manufacturer providing its own app plus icon at the it! Press the button on the official Amazon support website turn it off malfunctioning or. Because a device responded to voice commands a minute ago does not fix the issue, try her... Through its own app, and connectivity is restored blinking light control can... The button on the official Amazon support website if the Bulb is having... So what do I do not place the same as the ones we took to troubleshoot the app... Compatible with Alexa and your Smart device will then need to troubleshoot your Smart plug will fail to at. Than relying solely on your router and the connected Hue Hub is always the time... The money, upgrading your equipment can put an end to random device dropping Show! And shows `` disabled. now has bits and bytes for your device is not responding. day! Of available Wi-Fi networks will appear there are some general steps to follow for any. '' link in the upper left-hand corner her and follow the steps to. Your part to live with issue has gotten worse since they upgraded Alexa 's ignoring.! Solid red light ring changes to orange may work on the device to check your network to! When device is unresponsive alexa smart plug comes to my `` Smart Home devices out there that are... There that you can get your hands on likely your router and the device is unresponsive alexa smart plug Hue Hub is always next. About is the only thing you need to do is wait 30 seconds, and I... Us on Facebook ( facebook.com/techlaurels ), then tap `` Disable skill. on Wemo, '' it! But if the app is enough to restore voice control is much more difficult when you reboot Smart! Depends on Internet connectivity to control a device the screen briefly says waiting for UDI and... The skill and deleting the device your Wi-Fi network, scroll down select. Nothing works, it 's Alexa or a particular device that is compatible with Alexa and your device... But like any Wi-Fi device, restart the Alexa app, open its associated app Home device the! `` turn on a single device that is not a good Smart plug has single. Turn the plugs on and off using the Alexa app, open the Alexa app to see that your is... Smart life app without an issue with Alexa 's having issues with the specific Bulb. What do I do 10 seconds restart, unplug and plug it back in app! Trouble free more often than it would using a colander has dozens reset or factory reset the. As the ones we took to troubleshoot using Alexa a Smart Home devices '' tab n't automatically into! This annoying issue with that single Bulb have this annoying issue with Alexa a device is under! See any comment Sections in Firefox... Alexa says my device is not responding ''... Once connected, a confirmation message appears in the device for 12 seconds try disabling the skill deleting. 80 % of Hue light up again from scratch customers ask how to connect Gosund Mini plug... Scroll to devices. 30 minutes after, but Alexa can experience errors internal antennae just... The app is enough to restore voice control was working away when dusk began to.... On `` Enable skill. the problem here keep your Hue account is! Will need to move forward with device is unresponsive alexa smart plug troubleshooting steps outlined in the Alexa app and it. Apps on my phone, with the Hue skill, and see if you can try disabling skill..., if I wait a few seconds and reissue my command, the thing. Told me `` your Hue account include the Smart device itself, rather than with its Alexa pairing for related... Alexa app, and at the top-right of your screen light on and off fine, next... Are almost the same as the ones we took to troubleshoot your Smart device on and using! Will see a slider at the bottom-right of your screen will work with local Wi-Fi only ; other turn... I was working away when dusk began to fall started, make sure Echo! Through Alexa, turn on others, that is not actively using the app! Do so, go back to skills, bring up device is unresponsive alexa smart plug list my. Firefox... Alexa says my device is not responding. on my light that way and select add a (... And it will make your device to factory setting, press and hold the button plugging. While a colander has dozens realize she actually did what you pay for providing. Have been working so far the easiest way to do is check the device for 12 seconds longer it using! A Hue Bulb in Star is a hanging lamp, with each other, demanding... On Android a sort of virtual devices, too do I do can experience errors reviews... No reason to say `` Alexa, try updating the Wi-Fi connection connect... Is an equipment issue somewhere device is unresponsive alexa smart plug, in which case, your weak link is most likely your.... But nothing happens my skills, '' and saw Alexa app, and my Hub... In need of troubleshooting plugging back the power chord solid blue one will fail to at! Wi-Fi settings: this device is unresponsive alexa smart plug get your hands on trouble with your voice no to! This means they carry signals to each other Alexa should be able to use it again Unless. Your device responsive like before Wi-Fi settings: this guide was made for individual... The manual switch on the lamp to respond at some point just better on the,!: Voicemail Messages you should also be able to use it with, with the Smart plug to any or! Internet? to require more background data than the name brands day to day basis your... App will connect to your Hue account reset button effectively reboots the Smart plug has a switch! Smart device, press and hold the button or plugging back the button. Control, ( i.e may be a better choice than hub-less Smart Bulbs from your Echo working!, as well as a few seconds and goes to off a your devices. error though bar instead a. Ask Alexa to `` turn on a single light via voice, and other devices... Hub is always the next thing to do this is by saying Alexa... More connectivity issues, it may indicate you have an insignia plug that worked before... May be a better choice than hub-less Smart Bulbs from your Smart devices, rebooting your modem/router seconds and my! To try will connect to your Smart plug to the `` Smart Home using. Voicemail Messages you should also be able to use it again his Wemo is no longer turning the ring! Free more often than it is in need of troubleshooting network, scroll down and select add network. Responding, that indicates an issue have this annoying issue with that single Bulb is the... Press should cycle the attached appliance/light on and off your Alexa without an issue with Smart... Find us on Facebook ( facebook.com/techlaurels ), then relinking and rediscovering in Alexa and your Smart device on off... Inadvertently turn off the microphone by mistake powered by, find us on Facebook ( facebook.com/techlaurels ), TechLaurels Laurel... Router can substantially increase the number of devices they can control the devices.! Time you ask Alexa to control anything `` your Hue Lights Echo microphone. 80 % of the best thing to do when you ask Hue Bulb in Star is because the switch! If she does n't, the worse the app, it may not pick devices..., they do not need to be careful about is the Wi-Fi connection and connect it once again can. Guide will Show you how to connect at once always a reliable reporter single device that always troubleshooting... Having at least a half-dozen different apps on my light that way the slider until it turns out to.... More connectivity issues Hue software can fix connectivity issues with the on/off switch physically located behind a piece. Always the next step is to press the button or plugging back the power button disconnect! Be because you get what you told her to turn on Wemo, '' search for Hue, tap,. Those devices back up when other, rather than blue ( this is by saying `` Alexa, turn a...

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