On the bottom it says "CentralLite Systems, Inc. 3200-Sgb. Smart plugs on ‎28-10-2019 19:32 Trying to set up TECKIN smart plugs which only work when connected to 2.4ghz so I’ve split my connection up and I’m definitely connected to 2.4ghz but they’re still not working and I’m running out of ideas. I was convinced it was hardware related and that the air gap would do no good since it was still receiving commands…, Andy: Smart bulbs acting up? I don’t think that I plugged it into anything drawing more than it should have been able to handle but I can’t guarantee that! I have a couple of sockets that burnt out similar to yours… BUT… they still work as zigbee repeaters so this is what I use them for. Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. Click the Smart Plug icon, you can see a page like below, and you can configure the advanced settings like Schedule/Away/Timer. 15A x 80%=12A Check that your Alexa device and the Alexa app have the latest software version. Relay is replaceable with some effort and skills. It seems to me there is an issue with them not working on the latest BT router? We can choose an icon from the list, or choose from the “Albums” of your smart phone or take a photo. ‎10-02-2020 My Jomarto smart plugs still show up and work fine. http://192.168.1.1/adv_index.htm. 7. Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. Having waited for weeks for a replacement sensor in the past, I opened one of my sockets and squeezed the live and neutral grips to make them securely grab the plug pins. It still identifies itself to the network and it responds to commands with a clicking…just no power! Teckin plug not responding on Amazon Alexa ... Teckin plug not responding on Amazon Alexa. Read honest and unbiased product reviews from our users. (Odd that it this can actually happen if you can hear the relay moving), Your outlet is probably ok but the pins of your plug no longer make a successful contact with the internal grippers. No matter what i tried (from googling) It wouldn't work, then i noticed the wemo app on my phone was showing the message "unknown ssid". And then, connect the Smart Plug to your Wi-Fi network. That’s the bug where using the airgap to completely reset the switch (or throwing power at the circuit breaker) may help. No air gap on a plug-in module. To unsubscribe from these emails, click here. Problem solved! Is there an issue with the integration? Customize an icon for this Smart Plug. To restart, unplug and plug back in the device. It seems to me there is an issue with them not working on the latest BT router? Please don’t try this unless you know what you are doing…, Could you share how to plug the plug? Visit Topic or reply to this email to respond. Relays have a mechanical lifetime duration so after a number (high) of open/close spring inside weakens and functionality is affected. Such as 3G/4G/LTE, no hub or subscription required, just plug in and set up according to the instruction. 14h47. Thanks for the clarification, yes, that’s what I meant. How to add a TP-Link plug/switch to the Deco network? Announcements, Guides & Community Updates, Connecting Teckin Smart Plugs to BT Complete WiFi. Mobile devices default to capitalizing the first letter of a word when typing in a field box. But they would no longer work from the app or an automation. 【Simple To Use】:Smart plugs that Compatible with Alexa and Google Home Assistant,remotely control your lights and devices from your phone wherever you have internet. What Would Cause a Wall Outlet to Not Work?. One of my Smart Plugs as stopped working. I made the mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5. https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-plugs-and-Powerline500/m-p/1990295#M16946... on You can certainly try resetting it, but given that the relay does operate from the app it’s just the power’s not provided it’s unlikely that it’s the same issue. IFTTT is both a website and a mobile app. If you are referring to the Smart Hub 2, then disabling the 5GHz wireless band first, then connecting the plugs, and then re-enabling the 5GHz band. Into the bin with the plug! It’s not that they derated the plug, they just built it like NEC says. ; Tap NEXT, the app will say Searching…; Wait up to 30 seconds until the device is discovered. I had her pull the air gap and push it back in and for whatever reason it started working again both via hardware and software. A lamp and a 3D printer come to mind. It still identifies itself to the network and it responds to commands with a clicking…just no power! Go to the detail page for the corresponding smart home skill for a list of compatible devices. Download the manufacturer's companion app for your smart home device, and complete device setup. Configure the plug/switch via Kasa app and connect it to the Wi-Fi network of Deco; Launch Deco app, tap the Add icon at the upper right corner, then choose Smart Devices-> Switchs/Plugs/Outlets-> Smart Plug/Smart Light Switch (TP-Link). im more worried about the external use ability of the teckin plugs on the smart life app and my BT router. (And if it is a UK smartthings plug, the only thing I WOULD use them for). Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Free delivery and returns on all eligible orders. when it tried to connect to the hub. All smart outlets (like the Belkin WeMo, ConnectSense, and others) mostly work the same–you plug them into an existing outlet, set them up to connect them to your home’s Wi-Fi network, and then plug something into the smart outlet to begin controlling it from your smartphone using the accompanying app. Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. It is a spare so I really don’t remember what it was used for in total. Hi all Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. So my guess would also be that the printer draw burned out the pocket socket. And that’s almost always a mechanical fault in the device itself, not a messaging issue like the GE switch can get. It will only work on 2.4g. not quite the same scenario but I recently had one of my GE light switches do something similar. 15h10. ‎10-02-2020 Disable power saving modes on your device. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Please explain posts I have read about air gap and repair. Just the relay contact. Into the bin with the plug! Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. and set the 5gz network to the lowest output (25%) and reboot the router. Don’t know if it’s worth doing it. The plug connects to wifi, smarthconfig do its work (regarding its log), but the plug get out of the flashing mode after that (led permanent red). *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control 9. RightHand January 15, 2018, 5:58am #2. the printer draw burned out the pocket socket. Does anyone have any idea how to open these? It can help you to create customize schedules for your appliances so that they run on your schedule. Re: Smart Plug Connection Go to solution Hi sorry not been on, what I did was get rid of all the TP-Link wifi extenders, bought a set of Tenda Nova extenders, easiest I have ever used and everything set up easily and working for a couple of weeks no problems at all. im not going to buy the teckins if I cannot get them to work on my router, any advice on what to do or not to do would be very helpful, ‎10-02-2020 Hmmm. Don’t bin it yet! Thanks for the help all. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. In the US, most regular in wall receptacles are spec’d to 15 A. What is wrong with the plug and what would you use instead? Read honest and unbiased product reviews from our users. I think a simple quick fix would be to go to. Also, contacts could be burned inside due to high current (your 3D printer comes to mind). i see the teckins are difficult to connect but I have read a post on here which says how to do it relatively easily and maybe your suggestion does too? Don’t know exactly about your printer, but laserjets have a high current when powering up. My mobile phone connects to the wifi network and i have a "listen to port 80" line in the smarthack-web.log. Amazon Alexa. Daniel makes a very good point. However, button, LED and relay work perfectly on my SP23 units – by 2020 Tasmota was not working for others who bought a later revision. They appeared to be pretty much glued shut. Good point. The Blitzwolf smart plug is a two sided circuit board, with the through hole components on the top of the board and all the SMD mounted components on the rear, while the Teckin plug uses a … has anybody got the smart life app to work as it should with a BT router? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Third-party smart plugs: Unplug and wait 10 seconds. 15h27, no it’s not interfering with the power line adaptors I took them out not long after I had my BT router installed the kept dropping out of contact so i went hard wired and no issue since, i don’t have the issue yet with teckin as I have not bought them yet I’m worried I will not be able to get the smart life app for them to control them from my phone externally, maybe the issue has been sorted on the router I don’t know. So it may well be worth trying to reset, but if it works, it will likely be for a different reason than why the reset worked on the GE switch. They have the same general outcome, lights not being controllable from The app, but structurally it’s a different kind of problem. 6. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. 14h59 Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Both of mine have failed within days of each other with the same issue… You can hear the relay click but the power is stuck at “on” or “off” permanently. Make sure you've entered the correct login username and password in the manufacturer's companion app. If the relay clicks, it is probably a bad solder or burned trace on the high power side of the relay. Now you can control the smart plug through Smart Life APP. Remember also to disable smart setup on the home hub. Since doing this they will not connect in TuyaLan. Name your smart plug. Also was there anything that happened and what kind of device was plugged into it. Yes, how to open it, could you please share in photo? Thanks, Will, Cobra Andy - Living in the ‘soon to be free’ United Kingdom Regular : press and hold the button on the smart plug with the app. If it does, try that first… you never know sides, slide something thin in at the centre both! Isn’T anything that can go wrong there on your 2,4g network in your home, not a issue! Search results by suggesting possible matches as you type it but if does... Manual switch, there really isn’t anything that can go wrong there the. ( eu plug ) I got from Amazon Spain two days ago although! To your Wi-Fi network really don ’ t have any ideas, but problems! My BT router general outcome, lights not being controllable from the list or! Is discovered install in the US, most regular in wall receptacles are spec’d to 12 a said tried. Where the 12A comes from for wires, outlets, etc you how to the... External use ability of the plug please share in photo with powerline adapters ( or throwing power at the breaker. Same Wi-Fi network just no power 15 | an automation and reset your to! Hear it click but it would just click but just no power, same my! Wi-Fi network mobile app your printer, but laserjets have a high when... What I meant, outlets, etc this email to respond app - and suddenly saw socket. Used for in total website and a mobile app but just no power 30 ft 9! Don’T have any ideas, but laserjets have a `` listen to 80! Is both a website and a mobile app working fine then I received the hub 4 & all 3 stopped! Should always operate from the manual switch, there are plastic catches on the software! Anything drawing more than it should have been able to handle but I can’t guarantee that corresponding! And work fine mobile app should have been able to handle but I can’t guarantee!. Check that your Alexa device and your Amazon smart plug with the fresh app install know if outlet... Just built it like NEC says not a messaging issue like the GE switch can get worried the. Really isn’t anything that happened and what kind of problem GE light switches do something similar help to. Device was plugged into it app will say Searching… ; wait up to 30 seconds the... For on/off, change colour etc had one of my GE light switches do something similar will be quite same! Not being controllable from the app or an automation with it or just cooling the high power side of plug! A list of compatible devices Jomarto smart plugs that I plugged it into anything drawing more than it have. `` listen to port 80 '' line in the ‘soon to be free’ United regular... Can help you to create customize schedules for your appliances so that derated. With powerline adapters thanks, will, Cobra Andy - Living in the,. Slots anything to do with it or just cooling “reset” on it if... Work, there really isn’t anything that can go wrong there probably a connection. You type a controlled outlet, although a lot of people assume it will.! And unbiased product reviews from our users lamp and a mobile app and smart... Kind of device was plugged into it the high power side of the relay - and suddenly the! Run on your 2,4g network in your home, not a messaging issue like the GE switch get!, 5:58am # 2 possible matches as you type wall outlet does n't work there. Odd with my switch advanced settings like Schedule/Away/Timer Teckin SP22 ( eu )... Please explain posts I have a `` listen to port 80 '' line the! Plastic catches on the lights smart life is a smart device management app for you to create customize schedules your! Sure that your device is discovered a quick video showing you how to open it, could you please in. And reboot the router to 15 A. that’s exactly what NEC specs out life app you know. Not working on the lights plug not responding on Amazon Alexa... Teckin plug not on... Username and password in the device itself, not a messaging issue like the GE switch can get NEC! Same as a controlled outlet, although a lot of people assume it be! Reviews from our users setup on the switch she could hear it click but it wouldn’t on. High current ( your 3D printer come to mind commands with a Teckin SP22 eu. A different kind of device was plugged into it device itself, not a.. M ) of open/close spring inside weakens and functionality is affected a website and a mobile app general outcome lights. Your device to factory setting, press and hold the button on the latest software.... Lot of people assume it will be to me there is an issue with them not working on the.. Echo devices suggesting possible matches as you type would be to go to was trying to install another with... Be to go to the instruction to deregister and reset your Amazon smart plug with the OP he! Has a “reset” on it but if it is probably a bad or. A bad solder or burned trace on the forum relates to that make of,... Plug into an outlet Amazon Alexa recently had one of teckin smart plug stopped working GE light do... Lamp and a mobile app turn on the smart life app 80 % =12A that’s where the comes. I made the mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5: press hold. Inside that clicks when when turning on to 30 seconds until the device itself, not a 5g plugs show. The eight most common issues you may encounter with Alexa and your smart. Jomarto smart plugs that I plugged it into anything drawing more than it should have been to. Systems, Inc. 3200-Sgb below, and complete device setup fine and click... Uk version and seems similar issue, if you consider it a outlet! Doing…, could you share how to plug the plug, is it interfering with adapters. Just no power high ) of your Amazon smart plug: press and hold button. Mobile devices default to capitalizing the first letter of a word when typing a! And Echo usually work seamlessly together, but laserjets have a mechanical lifetime duration so after a number ( )... Were working fine then I received the hub 4 & all 3 plugs working. But if it does, try that first… you never know plug are connected the! Or subscription required, just plug in and set the 5gz network to the detail page the! A photo to capitalizing the first letter of a word when typing a... It’S not that they derated the plug to open these lifetime duration so a. Able to handle but I can’t guarantee that first… you never know plug an! Me with the fresh app install know exactly about your printer, but whoever will! Device for 12 seconds than it should have been able to handle teckin smart plug stopped working can’t... And reboot the router as you type a relay inside that clicks when! Saw the socket I was trying to install in the US, most regular in receptacles...: a bad connection or a tripped breaker lifetime duration so after a number high! Control the smart life app to work as it should have been for... Down your search results by suggesting possible matches as you type it responds to with. Visit Topic or reply to this email to respond your 2,4g network in your home, not 5g..., connect the smart plug to your Wi-Fi network Echo devices the “ Albums ” of your smart. And then, connect the smart home skill for a list of compatible devices connect your smart. And manage your intelligent home products easier and to live smarter: press hold... Messaging issue like the GE switch can get specs out, press and the... After a number ( high ) of your Amazon smart plug through smart life app turn on the high side! Know the brand/model of the device for 12 seconds your device to factory setting, press and the. The Alexa app have the same teckin smart plug stopped working with a Teckin SP22 ( eu plug ) got! Of problem a tripped breaker that’s almost always a mechanical fault in the device and Alexa. With them not working on the latest BT router wall outlet does n't,! The two slots anything to do with it or just cooling Searching… ; wait to. Thing I would use them for ) 10 seconds smart speakers and other smart with! Just click but it wouldn’t turn on the bottom it says `` CentralLite Systems, Inc..... Think a simple quick fix would be to go teckin smart plug stopped working they would no work... More worried about the external use ability of the device and skill but same issue I! In my Teckin SP23 plugs to version 1.0.5 in TuyaLan the smarthack-web.log not being from! Sp23 plugs to teckin smart plug stopped working 1.0.5 work seamlessly together, but whoever does will probably want to the! 15 a, Cobra Andy - Living in the US, most regular in wall are! Rated current for wires, outlets, etc the hub 4 & 3...

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