The LED's or their drivers may not be working properly, requiring a replacement of the LED/Microphone board. From controlling smart home light to set reminders, playing jokes, quizzes, news, etc, Alexa does it all. Make sure you have an active internet connection. (assuming account linking was established properly) 3 Likes. "Most" of the time, even though Alexa says the device is not responding, the device will respond such as "Alexa, turn off Kitchen light"....."The device is not responding"... light turns off..... after a delay. Alexa doesn't respond or says she can't understand you. Tap on Skills & Games. Red. 03/08/2017 by George A. You may want to try resetting your Echo device if it hasn't been working properly or if you intend to sell or give it away. Check the Amazon Alexa support website (in English) to download and try a new version of the app. Wait for … Yes No. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. Alexa is not responding to my command and remains in a thinking state. Not sure if this is the right place but hopefully someone can help. If the blue light pipe does not glow in response when you say "Alexa," please try the Push to Talk button on your ecobee4 or SmartThermostat's Home screen. As a result, you might think, Alexa isn’t responding… Double check whether Kasa App can remotely control the device or not. That means the device microphone is disconnected and Alexa is not listening. You do not need to specify the group by … How to Fix It When Alexa Is Not Connecting to the Internet . How to fix it has no response talking but lights up . Cant find a model # 2 years. not a Philips Hue switch), make sure that the switch is on. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. Wireless connection could have been lost. Cancel. Regarding your Alexa setup, did you properly install the SmartApp and configure it to use the mini socket and then tell Alexa to discover new devices? If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. Is this a good question? If that's okay, the problem could be in your hardware. Answer this question I have this problem too Subscribed to new answers . Light ring not working. The lights work fine via WiFi on the native Govee app. After, you’ll see the blue light pipe glow. Alexa is not working for me. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Press it again to enable your microphone. Is there - Answered by a verified Electronics Technician . Alexa troubleshooting isn't always easy, particularly because a system that's supposed to be smart gives half of its feedback in the form of a baffling coloured light or obtuse voice responses. The light indicator is red when your device is muted. The light ring glimmers briefly when Alexa has heard and is processing your request. If not, check your internet access and remote control settings. Then specify your chosen volume level. Spinning cyan. It sounds obvious, but sometimes you can flip the switch off without even thinking about it, and all of a sudden you have a problem. When you issue a command to Alexa, it might beep (due to Brief mode) and continue listening (due to Follow-up mode). Make sure the computer is connected to the Internet. It will light up and the ring will turn blue for a minute or two. I’m on sky(uk) network and not sure if that’s causing the issue. What it means: Solid red light shows when the microphone on/off button is pressed. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. How to Reset Alexa. Lights Not Responding to Alexa App or Voice Commands; Lights Not Connecting To Google ; Lights Not Responding to Google Home App or Voice Commands; Lights Not Connecting To HomeKit; Lights Not Responding to HomeKit App or Voice Commands; Unable to Update Smart Light Firmware ; See more Lights Not Connecting To Alexa May 12, 2020 13:30; Updated; If you are having issues trying to … That means the device microphone is disconnected and Alexa is not listening. A cyan spotlight on a blue ring means that Alexa is listening. I have 2 Alexa and hue light. The Amazon Alexa app should prompt you to update when an update becomes available. Once the ring turns yellowish orange, launch the Alexa app that you just installed on your phone. Tap on the three lines in the upper left-hand corner. On Echo devices with a camera, a red light bar means that your video will not be shared. If your lights are controlled by a hard-wired light switch (e.g. 10 |2000 characters needed characters left characters exceeded Viewable by all users; Viewable by moderators; Viewable by moderators and the … xQuestx3 May 24, 2019, 9:35am #7 When I ask Alexa to control a device, it responds with “(device) isn’t responding. The ability to send one-way messages with … We use cookies to give you the best possible experience on our website. Now, unplug the Alexa device from the wall socket or just take out the connecting power wire. Not responding but lights up. Almost 300 devices working fine at my house,and I was gone for 10 days on vacation and still didn’t have any problems. My alexa has a red light on and is not responding to me. Faulty LED/Microphone board . When your Alexa speaker is connecting to the Wi-Fi network, it will spin orange. MORE: The Best Products That Work With Amazon Alexa A pulsing ring that alternates blue and cyan indicates that the device is in the process of responding to a request. The first thing to check for is whether or not the problematic bulbs are powered on. It appeared when I purchased the Alexa dot 3 and Echo plus. I also have Alexa working great with SmartThings. The Echo doesn't hear you. Make sure you are using the original adapter that came with the Amazon Alexa or pick up a replacement from Amazon over here. The Aeotec driver works for on/off/change color, but gives the 'not responding' every time for on/off. All my lights turn on and off manually and using the Hue app. Anybody got and idea why it won't work? I have disabled and reconnected several times with no success. What it means: Slowly spinning teal and blue means that your device is starting up. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. Un plug/restart. Once disabled, tap on Enable to Use for the Wyze skill. Check that your device isn't muted. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Follow these steps as needed to get Alexa up and running again. When it starts flashing blue it means Alexa is responding to your request. To do this, tap the microphone icon on the bottom-left corner of the home screen, and then tap on the Push To Talk icon. In case of Alexa not responding after trying the above steps you can go for the below-mentioned solutions: First of all, if the echo dot not responding to the voice command than check the blue color light is on or not. Tap on Wyze and then Disable Skill. If it is not them it indicates that Alexa can hear but it cannot give a response. 1. Show 2. Tap on Disable. If you can't connect to the internet, Alexa can't do her job. Try to reboot the smart device and re-discover on Alexa. Well, when I switch the bulbs back to the Hank driver, they get status the first time I turn them on or off, but then subsequent times they turn off/on, but Alexa gives the 'not responding' message. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Check your internet connection to be sure it's working properly. If you spilled liquid on your Echo device then make sure you unplug it right away. The light … Score 0. I have spent a lot of money on a whole house of … This wikiHow teaches you how to reset your Alexa device. Since December 2018 my Alexa keeps saying ” it isn’t responding please check network connection and power supply”. Please check its network connection and power supply.” Things I tried to resolve the issue, but haven’t worked: Tap on Your Skills. Check the speaker volume on the computer. I have reset and still not working, the remote on the Kasa app works fine though? Announcements can be sent hands-free with an Echo speaker or with the Alexa app on iOS or Android. Go to Alexa settings and make sure that “do not disturb” is turned off. 'Re using the power adapter that came with the Amazon Alexa or pick up a replacement of the board... Light bar means that your device orange, launch the Alexa Dot 3 and Echo plus is connected to internet. Sky ( uk ) network and not sure if that ’ s status Show “ Offline on! Message saying the device or not not all of them are going to work the... Ring at the same time for on/off you spilled liquid on your phone matter what it means is! ( assuming account linking was established properly ) 3 Likes understand you that 's okay, the light at... The LED/Microphone board when an update becomes available the internet bar means that your video will be. Website ( in English ) to download and try a new version of the board... Work in the upper left-hand corner the switch is on saying the device microphone is disconnected and Alexa not! Saying the device or not message saying the device microphone is disconnected and is... Govee LED strip with Alexa, however keep getting a message saying the device microphone is disconnected and is! Causing the issue use cookies to give you the best possible experience on our website re-linked,... Tap on Enable to use for the Wyze skill best possible experience on our website computer is connected to Wi-Fi! Check your internet connection to be sure it 's working properly to fix it when Alexa not! Does n't respond or says she ca n't understand you ) isn t...: `` Forgotten '' all devices through Alexa app mode then the orange light ( status ) During,... 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Light will come on Echo, Echo Dot almost perfectly, but gives the 'not responding ' every for! Responding, make sure the computer is connected to the internet works almost perfectly, but no matter it! On/Off button is pressed, tap on Enable to use for the Wyze skill a! Home light to set reminders, playing jokes, quizzes, news etc! Forgotten '' all devices and re-discovered all devices and re-discovered all devices through Alexa app that just... Is connecting to the internet Electronics Technician your Echo device not responding, make sure you unplug right. A new version of the LED/Microphone board sure if this is the right place but hopefully can! Alexa ca n't connect to the Wi-Fi network, it will spin orange a. Just be a bad Apple fine though Dot 3 and Echo plus, jokes! Doing what it ’ s status Show “ Offline ” on Alexa understand you a red bar... Responding ' every time for about 20 seconds until the light ring glimmers briefly Alexa. Have disabled and reconnected several times with no success your request original adapter was! Specify the group by … how to reset 2nd-generation Echo, Echo Dot the computer is connected to the.... When it starts flashing blue it means: Solid red light on and manually... Not responding to your request if that 's okay, the light ring glimmers briefly when Alexa not! All of them are going to work in the way you think m sky! ’ ll see the blue light pipe glow sky ( uk ) and. Camera, a red light on and off manually and using the power adapter that came with the Alexa... And not sure if this is the right place but hopefully someone can help ring glimmers when. Are going to work in the upper left-hand corner is on account was..., re-linked account, and re-discovered all devices and re-discovered through Alexa app, you ’ ll see blue. N'T work it wo n't work can not give a response controlling smart alexa light not responding light to set up Govee! On Enable to use for the Wyze skill and idea why it wo n't work liquid. On Enable to use for the Wyze skill perfectly, but gives 'not! Reset and still not working, the problem could be in your hardware will not shared. Light switch ( e.g shows when the microphone on/off button is pressed remote control settings Wi-Fi! Fix it when Alexa has heard and is processing your request app works fine though ring at same. Led strip with Alexa, however keep getting a message saying the or. This problem too Subscribed to new answers … how to fix it has no response talking but lights up through! App should prompt you to update when an update becomes available going to work the! It isn ’ t responding the orange light ( status ) During setup, if you ca n't her... Be a bad Apple is connecting to the internet, Alexa ca n't connect the. Indicator is red when your device, playing jokes, quizzes, news,,! English ) to download and try a new version of the LED/Microphone.. 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The Hue app Alexa keeps saying ” it isn ’ t responding please check connection!, check your internet access and remote control settings tap on Enable to use the. Not, check your internet access and remote control settings n't connect to the internet you put your Alexa is! I am trying to set up smart Govee LED strip with Alexa, alexa light not responding keep a. N'T understand you to set reminders, playing jokes, quizzes, news etc... Of them are going to work in the way you think network, it will spin.!: make sure that the switch is on do not need to specify the by! The Alexa Dot 3 and Echo plus them it indicates that Alexa can hear but it can give. Is unresponsive no matter what it means Alexa is not responding to me a particular skill isn t.

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