It seems from other reviews that they always do. 119 Salaries. It's great to hear that you and your children are enjoying our clothing and the quality we provide. Classic, soft and easy to wear. Only the latest review will count in the company's TrustScore. Take the offers away and I think the products need some improvement particularly in materials.I made four online orders during the festive season just a few days before Christmas and by paying the extra money for next day delivery, they all arrived on time and the people who received the gifts were happy.However I ordered a few items for myself with standard free delivery and only half the order was delivered with an E-mail regret notification and an immediate refund.My review leaves room for improving product quality (or reduce prices by 15-20%) and sorting out the online ordering issue. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. Joules Clothing is inspired by its country heritage, providing effortlessly stylish clothing that is both casual and comfortable for everyday wear. Not long ago the CEO gave an interview in which he said Joules biggest problem was getting enough stock to fulfill orders. My wife ordered a dressing gown as a gift in early December 2020, listed as in stock, price £89. So ask yourself, why should I chance using this seller, when there are so many others, with better reputations out there. You can't call them, the CS lines are shut and, from reading online they have been for months. I worked at Joules Clothing part-time for more than a year. So why can online companies like Joules get away with it, with no consequences? Bought a pair of (not cheap!) Discover our complete range of clothing & footwear at the official Joules site. Thank you for your 5* review. Online shopping from a great selection at Clothing Store. Colour plays an important part in all our ladies’ clothing range, from dresses and skirts to flattering shirts and blouses, and we pride ourselves on only ever using the unique prints that our talented in-house team have either hand painted or drawn. My favorite parts, however, are the folded sleeves and two pockets on the front. Wellies with patterns are a main staple of British Joules clothing, as are tweed jackets and raincoats. We are delighted to hear that Joules is your favourite shop and that you and your family enjoy wearing our clothing, along with the service we provide both instore and online! THey offer free returns but it is not possible to actually return the item. BUYERS BEWARE OF JOULES! I am very disappointed with this service. Sadly they split in multiple places within six months of infrequent use, rendering them fairly useless in the rain! So now they are sat on my money and I'm waiting for a refund.I won't use again. placed an order in october 2020, a christmas present e-mails never answered, not impressed.unhappy customer. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. Don’t think I’ll be buying anything again! If I walked into a shop and asked for the same item they could not insist on payment and then say; "Sorry we have not got it but don't worry we will return your money at some indeterminate time in the future, Now go away and wait till we deign to contact you". That would almost certainly be considered deception or fraud. I've tried every device a number of times and fed up of re-entering the information just to be returned to the starting page! Really poor aftercare (and unexpected!). 24 Inter­views. The website of the store is www.joules.com. And if their system is not a deliberate policy, then its at best its absolute incompetence. Their items look beautiful and I couldn’t wait to try them out. Free standard delivery on orders over £49. So, not sure if quality is bad or customer service is lacking but either way I'm stuck with a pair of expensive slippers that are unlikely to last the winter, and seem to have no comeback on that. 14 Benefits. Established to sell clothing at country shows, the company established its own clothing line in 1999 and began to open shops in the 2000s. Little Joule was launched in 2008 to provide clothing for 2 – 12 year olds, Baby Joule was launched in 2009 with a focus on clothing for babies, and a home range was launched in 2013. This model comes off as very urban but with hiker-like lugs. Have been happy with Joules in the past when bought in store, but customer service seems to now be non-existent. Discover the range online today at … Company Overview FAQ. The Joules Group was listed in the stock exchange in 2016. 115 Jobs. Its now been nearly a month with no refund. There are 45 customers that Joules, rating them as good. We need your email address to verify that your review is genuine. Be warned. 12 reviews voor Joules Clothing. For what Joules charge for items, you’d think you’d get a better customer service experience. Overview Overview. So our next step is to ask our credit card to issue a charge back, so we probably will not lose anything, but why should our card company have to do this at their expense? 24 Inter­views. Why would you take the risk of using this company? Stand out from the crowd this season with women's clothing from Joules. Your browser does not support embedded videos. Seems impossible to return an item. ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: IMDbPro Get Info Entertainment Professionals Need: Eligible for Free Shipping. Or maybe they hope we will just go away. We do hope you continue to enjoy our clothing and your shopping experience with Joules in the future. I have emailed twice, but still haven’t received a reply. I will never ever buy online from joules again. Living the Good Life Joules Clothing sell high quality women’s, men’s and children’s clothing and accessories
As per earlier reviews - no response when you email and they are not answering phones. Lovely to look at, comfy to wear. Have a lovely day! Traditional, of course, but then there’s the twist. Free Shipping by Amazon. Have a lovely day! Only order if it's over £100 and you are prepared to go through the s75 route to get a refund. No stock after all They state that if they have taken payment a refund will be given ASAP. Took 8 attempts for me to get a returns label/QR codeVia Royal Mail online? Pros. No choice but to ask my credit card provider to step in. Sent an email with no response apart from an auto-response. STEER CLEAR OF THIS COMPANY. All rights reserved. 1-16 of 197 results for "Joules Clothing" Skip to main search results Amazon Prime. Overview Overview. Read our member's Joules reviews and feedback. It is disappointing to have to resort to using methods such as this as it damages the reputation of the company and makes you reluctant to consider purchases in the future. Ordered items online that were in stock. Reviews Joules Clothing US If you are in a position where you cannot afford to shop for the name brands, then there are many options accessible. Its founder Tom Joule described its business model in 2011 as creating clothing with "colour and fun and entertainment". Absolutely appalling company to deal with. Discover clothing, rain boots & more, all available online today. 3 days later received an email for both items to say they couldn't be fulfilled. There are similar version… 14 Benefits. If you email all you get is an auto response that says they normally refund in 10 days. Reviews from JOULES CLOTHING employees about JOULES CLOTHING culture, salaries, benefits, work-life balance, management, job security, and more. And unless you have been careful as to the payment method used that could be your hard earned money gone west. Need to return wellies due to sizing issue, call me naive but I ordered through the Joules website expecting to get free returns, but no, apparently my item is from 'Friends of Joules' and the returns label is not pre paid. Reviews from JOULES CLOTHING employees about JOULES CLOTHING culture, salaries, benefits, work-life balance, management, job security, and more. Despite sending numerous emails, visiting the store 3 times I have Yet to be refunded for an item returned (tracked & signed for) on 25th Nov. A response from joules to an earlier trustpilot review said to email for a response, which I’ve done again and still no reply or refund. So outdoor living and British traditions are double stitched into the Joules brand. * One or more of these files was not uploaded due to an invalid file type. They assume the vendors are either crooks or going bust. Notable accents and patterns, in tandem with the fur lining, give the pair a happy, feminine vibe. After sending 4 emails with nearly a week between each, its still 10 days. We were recently sent this Girls Sweat Dress from Joules Clothing to try out. !This in my book is theft of my money and I’m sure I’m not the only one. The jeans don't fit and they're gathering interest on my loss. I was informed they had been depatched on the same day.I was given no tracking number.I have sent 3 gmails to which I have had no reply. Company Overview FAQ. Joules Clothing Review. 14 Photos. And of course they had taken immediate payment. Read 31 customer reviews of the Joules - www.joulesclothing.com & compare with other Online Clothing & Accessory Shops at Review Centre Really disappointed that this isn't made clearer on the website at checkout. Volgen Review toevoegen. What is going on ??? I tried to ring but they aren’t taking any calls. When I was contacted asking if I would like to review some products from Joules I was very excited! Paid £93 for goods on the 11.12.2020 and advised to allow 3-5 days for delivery. Joules is a clothing shop with quintessentially English clothes that are colourful, cheery and traditional. Don't waste your time on staff that are not passionate about your business. Leave this blank if you'd like to publish your review anonymously. Clothes to live the good life. Shocking customer service If I could give no stars I Would Item was supposed to be delivered on 4th December but appears to have been lost in transit I have sent numerous messages but just get automated response Phone line says they are to busy to answer calls Delivery company says Joules has to contact them to take matter further and I am out of pocket The loss of the item may not be their fault but their lack of action to rectify problem is down to them I am now contacting bank to dispute card payment. The rain of clothing and your shopping experience with Joules in the past when bought in,. Service seems to now be non-existent them out Dress from Joules I was very!... A returns label/QR codeVia Royal Mail to create one however this is n't made clearer on the 11.12.2020 advised! Items to say they could n't be fulfilled get joules clothing reviews better customer service experience sadly they split multiple! With `` colour and fun and entertainment '' your time on staff that are colourful cheery. Tandem with the fur lining, give the pair a happy, feminine vibe,. And fun and entertainment '' used that could be your hard earned money gone.., feminine vibe n't made clearer on the front as per earlier reviews - no when! Offer free returns but it is not a deliberate policy, then at! Really disappointed that this is n't one however, are the folded sleeves and two pockets on the order however. Be considered deception or fraud absolute incompetence after just a small amount of research you might feel all! 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