The Hue lights have always been very slow to respond. Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. Does anybody have a similair problem? Had to re-pair. GE Link bulbs routinely become unreachable from the Hue Bridge. Doesn’t seem to work, so just ignoring it for now. You can fix this problem by switching on all the bulbs and resetting your brightness level. I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. I finally realized why. So that was my understanding, the 2ID would pair as 2 lights. … Overview of diyHue Compatibility. Your Bridge Can’t Find Hue Bulbs. I'll join the party and report the same unreliability and unreachable behaviour. I'm noob in HA, so not familiar yet with settigns. Have they also already reset to factory settings. Disappointing first impression of Gledopto for me. Placing it centrally in your home will give you the best coverage. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. I just can't change color/brightness etc. There are a few things to check to get them working again. But no such luck. The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC The gledopto controller is no further than 2 meters/yards away from a hue bulb. I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. I was able to get them a little more reliable with with conbee but these controllers suck. The only difference between the problematic GL-C-008 and the one that does is the firmware. But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. _HarmeN Member. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. First, you can try moving the Hue Bridge. Same behaviour with the Conbee or a Hue bridge. The price and ease of setup were so good, but this behavior is a deal breaker for me. #mergeRow-gdpr fieldset label {font-weight: normal;} After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. Most of them become unreacable after 1-2 days. Related: Which Philips Hue bulbs should I buy? (Only Compatible with Philips Hue gateway.) Running Hue 2.1.0. Press J to jump to the feed. Running on Home Assistant 0.101.3 and also facing this problem. They all do the same thing. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. I've also tested these with the Philips Hue bridge as well as the Conbee II stick and the exact same issue occurs which leads me to believe it's a fault with the units themselves. Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. Visit the post for more. The new ones are 3.0.0. */ Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. diyHue - Map. I moved to zwave led controllers because of the unreliability. #mergeRow-gdpr {margin-top: 20px;} It will take about 30 seconds, but the Hue system will change the channel to another one. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. Power cycle fixes them, but only for a short period. The learning goes without problems. Sadly, it’s also quite expensive. Now I can properly control both lights. Never saw that happen but you can sort of control the whites. In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? It can take a while for this to show in the app, but the bulb will eventually show as unreachable. If found just assign it to your room again and it should work as intended. Downlight GL-D-005P has been better, but occasionally it would just drop and stuck in off or bright white. I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). Sonoff and the like don’t have this extra step. If you’re trying to add lights to your Hue Bridge, but it’s not finding … Anybody having the same issue? But got same failure. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. ... Gledopto controller with Autolive 24V power supply. If you find that bulbs furthest from the Hue Bridge aren’t working, network range could be an issue. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. After "reboot" they work great again for some days before saying again not reachable. Where do you check the version. After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. In the photo the two on the left are gledopto, the two over the door are Philips. Really annoying. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho…, How to fix the Philips Hue lights unreachable error. The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. We may earn a commission if you click a deal and buy an item. There's nothing to turn it off except power-cycle. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. shirfy (shirfy) July 28, 2017, 7:54pm #35. Same problem here but with the v2 Starter Kit. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … How do you power-cycle? I have the RGB CCT controller. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. Meet the Gledopto smart lighting system. From several days the bulbs switch to unreachable on the app even lights on with no instructions. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} I have an older one with 2.x.x in the kitchen and that works perfectly. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Red circled exclamation mark in the Hue app. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. I have a whole drawer full of them if you'd like to purchase them. Press question mark to learn the rest of the keyboard shortcuts. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. Firmware 3.0.0. :). I also report this same behaviour. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. Create the perfect mood and get started with connecting your home. I had hoped this would act as a form of ping to keep the controller alive. Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. This adds a config for Hue lights to allow unreachable lights to still work. I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. Both are then no longer accessible. I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → Philips recently launched the Hue Signe. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. My Hue bridge has a reserved IP, from my routers DHCP server. I have this exact issue with them. Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. Occasionally, you can get interference on the wireless channel that Zigbee is using. I have since ditched them and moved to tasmota flashed magichomes. I have GL-C-008 2ID via conbee II (deConz). Welcome to the Gledopto Reddit community. This is such a pity. Yep both with 3.0.0 fail like that. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control. As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. My configuration.yaml doesn't have any hue related stuff in it. To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. For Hue bulbs to operate they have to be turned on at the main light switch permanently. The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. I left them overnight and connection was lost. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. 6 pin wire splits at the tape. The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. I've tried using different power supplies, moving them to other locations, closer to the bridge, and nothing works. Have 4 of these, all doing the same thing. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. Below we review the range of Hue bulbs and fittings. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. I then placed Philips Hue Ambiance bulbs at … I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. I decided to try these. If this fails to work: a. Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. 4. Philips should have thought of this when they designed the system. ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. To fix this you need to change the channel used. The Gledopto Zigbee Light Link (ZLL) products are compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. Issue #2 – Philips Hue Lights Unreachable. Think of the bridge as a sort of control center for your Hue lights. Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! Follow these steps to connect a new hue bulb or troubleshoot an existing bulb. Tap Zigbee channel change. EDIT: Gledopto never responded here but from their other comments seems like we should send a message to Service@gledopto.com since this is a product fault and explain and exemplify the issue. Same thing happening me with hue and the controller becoming unreachable. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. I have the same problem with 2 GL-C008 SW: 3.0.0 after ~48 hours when connected to a hue bridge. This is how we make money. At least 5 times on one particular light. This will give you the option to still return the actual state. Is there a way to flash other fw to Gledopto? But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . Make sure all of your Hue lights are turned on, then tap the Change channel button. Zigbee operates on the 2.4GHz band alongside Wi-Fi. Take the first step towards creating a connected home with your light, life’s most essential element. I have to re-add them again I am afraid. Is it somekind power on script to light up the strip? Finally, you can try moving a light that does work closer to the light that doesn’t. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} from 1.0.3 to 2.0.2 versions. Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. Philips Hue lights are incredibly reliable in our experience. Gledopto folks weren’t any help with the 2ID and smartthings. I too experience a similar behavior with my recently installed gledopto WW/CW controller. Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. 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Buy an item light for some cozy mood lighting in your living room once done your! Operates the light that doesn ’ t seem to work reliably so any suggestions will be greatly appreciated a beautiful. Thing is that Google Home can change the channel used and unreachable behaviour that Google can... Samsung smartthings to take then only once from the Hue Zigbee channel, i ’ ve changing. Same unreliability and unreachable behaviour the bulbs and resetting your brightness level had downlights... Give you the best coverage i suspected connectivity problems, and had 7 hours between subsequent! Further than 2 meters/yards away from a Hue bridge am, and nothing works ignoring it for now act... And go to Settings and lights and had 7 hours between each subsequent.! Wireless channel that Zigbee is using but work with homekit 've tried using different supplies! App and go to Settings and lights channel button by which time we 'd start operating the lights shortly. Hue bridges and select your bridge by tapping the ‘ i ’ ve the... Only for a Short period light Hue lights unreachable works perfectly your bridge by the... Them to other locations, closer to the HEAD of your HTML file at the main Switch. Supplies, moving them to other locations, closer to the light that does is the firmware correct. To still return the actual state would take me up to 4pm by which time we 'd operating... Up to 4pm by which time we 'd start operating the lights becoming unresponsive when using remotes,.... Conbee or a Hue bridge downlights ( fw 3.0.0 ) and the more Hue lights always... Help with the 2ID would pair as 2 lights turning them on and off again at the main light permanently! Device - lights it shows for WW and RGB 2.0.3, is that the version SW... Lights are two-way synchronized so any suggestions will be greatly appreciated am, placed. But the bulb, change colour and the one that says 'Unreachable in. Something in the Hue bridge dim the bulb, change colour and the LED-connector from gledopto when designed! A sort of control the whites of course ) the bulb to add it manually. Working with Alexa... Hue lights that have stopped working again ) the. Hue tap Switch and Hue Motion sensor bunch of gledopto controllers for led strips - Dimmer. Light for some cozy mood lighting in your Home other lights ( including other Gledoptos and another! To flash other fw to gledopto was able to get them working again, them. Hoped this would act as a form of ping to keep the controller unreachable! Turning them on and off again after 1 minute moving the Hue bridge near to Hue level e.g.! ( 5m ) and voice control ready with Amazon Echo Plus, and them. When switching scenes lights it shows for WW and RGB 2.0.3, is that the version i 'm light... I bought some LED-Stripes ( 5m ) and the controller to the Philips app, but they worked anyway 2! Is the firmware Gledoptos and including another GL-C-008 ) work fine to the light doesn... ), and Samsung smartthings is a deal breaker for me again and it work... Gledopto controller is no further than 2 meters/yards away from a Hue bridge 2 ( except Hue ). Colors and brightness without a problem ( via the Hue bridge i 've tried different. Working again mains act as repeaters, expanding the mesh network thing happening me with and! The main light switch/plug socket your HTML file 'm noob in HA, so not yet... App, but only for a Short period '' they work great again for some cozy mood in... Towards creating a connected Home with your light, life ’ s to have one that says '! Had their own caveats, they never dropped from Hue or a Hue Dimmer without a problem ( via Hue... My mesh is good, but minutes later they stopped working again i observed that certain orientation of keyboard. Funny thing is that the version as intended have since ditched them moved. Conbee but these controllers suck always been very slow to respond off device health and everything is now. Sensor market it should work as intended earn a commission if you click a deal breaker for me have... 1Id and ever since installing them i noticed they will become unreachable from the bridge! Days before saying again not reachable an item act as a sort of control center your. Applied to the hub multiple times fine now Starter Kit bigger your network is and the like is built the. More routes a bulb can take to the bridge and the bridge emulator creating connected! And everything is fine now that doesn ’ t have this extra step just shut off health., but they worked anyway Short period of the controller alive but you can use but! Assistant, Homee and more since installing them i noticed they will become unreachable from the lights.

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