Web Design Questionnaire. * Please disable AdBlocker or similar software, or use a browser without the Ad blocking software. Ideally, you’d send your customer your website questionnaire, and they’d fill it in thoroughly and send it back. Ideally, you’d want to work with a client who respects your budget and doesn’t bargain excessively. Do you want to improve an existing website, or create a website from scratch? If you don’t clarify the actual deliverables upfront, your client might bring up additional items, pages, or features whenever you speak about the project, and you might end up doing 2x the amount of work, without being able to charge your client extra. I had a lot in my head and so much value to offer, so it got me confused and thank God for this post, I know what strategy to follow and deliver in the best possible premium quality to my client and further clientele. 2. Who is your target audience? Doesn’t really make you an architect does it? This is fairly simple — here, you’re clarifying whether your client wants to update their existing website, or create an entirely new website. . If you’re creating a basic, bare-bones site, the standard pages include: Depending on what industry your client is in, they may need specialized pages. You want to be 100% aligned and on the same page as your client. Web designers, whether they work in-house or for an agency, need a fast way to make any customizable web design form. Following our awesome list of 101 tools for web designers and developers, it was time for actually figuring out every step needed to get a web design project done – from start to finish. Essentially, we need to manage to put ourselves in the thought processes of our client. WEB DESIGN QUESTIONNAIRE. This will ensure that you and your client are on the same page; it’ll also save you countless revisions. Do you want your website to be optimized for SEO? Website Questionnaire Part 2: What does the client want from this website design project? What’s the underlying goal of your website? One of the main factors of getting traffic on Google is the consistency of your business details online. Please provide 3 examples of websites you like, and describe why:_______________________ ____________________________________________________________________________ … Website Design Questionnaire 1. This was so great!! These questionnaires and checklists are focused on making your relationships with your clients better. Your email address will not be published. (If not TYPE "No"). Does your client offer better service than their competitors? The next section of the client website design questionnaire will help us understand exactly what the client is after with this website. One of your first jobs is crucial to the success of the website design project – understanding the client’s need through a website design questionnaire. Click Here to view the Graphic Design Questionnaire; Welcome to the first step of your website design! Please Walk your customer through the questionnaire. We’ve built this for us (and for people like us), so we think you’ll love it! This is great! Finally, get your client to send across all the basic information about their company, including their business name, address, phone number(s), and email addresses. Unfortunately, this is real life, and complications are bound to arise. The questionnaire will help you understand your client’s expectations and preferences when it comes to website design. Website Questionnaire Part 3: Details about the actual website design per se, Moving on to the pretty stuff: the actual web design. As a web designer, you’re probably juggling multiple projects at one time, and you definitely don’t want to commit to a project and then realize that your client expects a turnaround time of, say, two days. That’s three serious errors in what should be a trivial yet important new-customer engagement task. For example, say your client is a UI/UX designer, and they want to create a website to showcase their portfolio. Hi, nice work on the article on website design client questionnaire. If your client runs a startup or a local business, and they want their “story” to be highlighted in the website, also ask about their motivation for starting the company, and get them to walk you through their journey. If you’re familiar with this sort of maintenance work, you’ll probably find it pretty easy, but it still makes sense to clarify if your client needs maintenance, so that you can account for this in the budget. Click here to download the step-by-step website review checklist to make sure your website goes live in tip-top shape. Request A Quote. You’re in the right place. Fill Out The Form Below: Services Interested In? What about if your client wants to set up an eCommerce store? It helps you understand your client’s wants and needs. www.bionic-creative.com WEB DESIGN QUESTIONNAIRE Thank you again for your interest in Bionic Creative. Let’s set the tone for this now. But larger, more established companies might have a range of colors that they use (for different parts of their logo, the background of their logo), and they might use different fonts (for headers, body text, etc) as well. Sample of a web design questionnaire. Some website designers and creatives find it hard to broach the topic of pricing with their clients, but this is a conversation that you just can’t shy away from. Share your struggle and we’ll get back to you with a few ideas and we’ll take it from there. If you’re like us, you’d rather be designing and creating than managing your projects or your clients. The first question in the web design client questionnaire includes all … Wrike is a project management tool, for people like you and us. My site will be built to target (income), expand as necessary, My site will be built to target (education), expand as necessary, My site will be built to target (geography). Remember: even if you’re not an expert at blogging or marketing, you can always outsource this to a freelancer or independent contractor. If you don’t know what your client needs, the project might be doomed before it Thanks. The same goes for hosting — you’ll need to know if your client has already bought their own hosting plan, or whether they want you to do the honours. An effective creative questionnaire allows you to gain relevant, focused, and helpful design information without taking up a lot of the client’s time. This is because, with this plan, you get access to Divi updates and support FOREVER, while being able to use it on an unlimited number of websites. In this blog post, we share our ultimate web design questionnaire, plus a PDF template that’s free for you to download and use. Whatever your client’s selling point, make sure you use it to their advantage. can you just clarify what you’re finding a problem with? You can use this web design client questionnaire via email, phone or even in the meeting. Questions with a * are required. Is there anything you’d like to tell us? This makes it easier for you to figure out how to best communicate with them. Adam has a wealth of experience across Digital Marketing, SEO and software, and enjoys sharing his learnings from growing SEOptimer to an audience of over 100,000 monthly users. What do you like about these websites? This involves updating themes and plugins, adding new features from time to time, and scheduling back-ups. Once you’ve won your client over, then start talking about the budget. You can run a free SEO Audit Report on SEOptimer.com. As discussed earlier, it’s important to discuss the project timeline with your client before committing to a project, especially if you’re working on multiple website designs at once. Do You Want to Build a New Website or Redesign an Existing One? Our downloads are broken by Ad blocking browser extensions. Some features that your clients might request for include: The underlying goal of your client’s website influences many things, including how they should structure their site, what features and elements they should include on their site, and what information they should highlight. Here, the key is to showcase your client’s work prominently and in a way that reflects their brand well. Click below to get access to this today. If the first thing you ask your client upon meeting them is “What’s your budget?”, this starts the meeting off on the wrong note. Highlighting your client’s USP on their website will serve to make their website more compelling, and this may boost their conversion rates. Does your company have a brand book covering things like colors and fonts? Please be so kind as to send me the download link too. Ignoring that logical mis-step, this page doesn’t send the list via email either. The goal of any website is to convert its audience, and in order for this to happen, the website has to be relevant and targeted to said audience. If so what's the address? You can run a free SEO Audit Report on, How to use your website questionnaire: Advanced tips, 1. Web Design Questionnaire. In addition to the however, there are also other reasons why using SEO strategies is significant today:. Required fields are marked *. Get in touch with us by email here. This question helps tease out your client’s preferences, so you can steer clear of the design elements that they don’t particularly like. The same goes for project scope. Hiya, great post. It triggers the right emotions to get your client to open up and explain to you what you need to understand. For most cases, you can simply install a WordPress plugin, a Shopify app, or a similar widget, but these apps aren’t always free, and the premium ones can get pretty expensive. However, you don’t need to take this personally. Again, request for them to be as specific as possible here, and gently press your clients to elaborate if they simply state that they like websites that are, say, “colorful”. Click here to download the 128 steps you need to do to complete a new website project. Is it intentional so you get us to comment and have our email addreses? Will they be the ones responsible for the content, or do they expect you to take care of copywriting for them? These are some of the best points, I will make sure to keep them in mind the next time I go for a client meeting. It’s not just website designers and design agencies who do this — many SEO firms and digital marketing agencies also outsource the actual writing and producing of content to independent contractors. My site will be built to target people with a specific occupation. The same thing goes here: if your client isn’t familiar with how to market themselves online, they might need your help in blogging and pushing out content for their site. It’s also a good idea to ask whether your client’s ideal customer is an expert in the product/solution that your company offers, or whether they’re relatively new to the solution, and need to be educated/nurtured. A complete web design questionnaire to impress clients. This is the purpose of the website design questionnaire. 0. Awesome, you’ve made it all the way to the end of our guide covering the Ultimate Website Design Questionnaire! Josh is a professional web designer based in Columbus, Ohio who runs a web design business using Wordpress & Divi. Ultimate Web Design Checklist – 128 Tasks to Create an Amazing Website. So, instead of asking about a client’s budget right off the bat, walk them through the other questions on the questionnaire first to build up rapport. 5. Elegant Themes have been nice enough to partner with us and offer a 10% offer on this plan to BeeWits readers. What features do you need on your website? A website design questionnaire is one of the first touch points you have with your clients. List all of the following: Company Name, Address, Phone and Website (if available) This is the bare bones necessities of what you must include on a local business website, but it’s more important than you may think. Please describe your business in a few sentences. Web design kickoff Let's knockout a website that's as impressive as your business. Check out Wrike here and see whether it can make your life easier too. If your client needs you to help them with copywriting, make sure you understand exactly what tone or style they’re partial to, so that you can communicate this clearer to the copywriter that you’re working with. Make a Site >> If you would prefer to download the questionnaires and send them by email, you can do that too (below). Now that you know what your client doesn’t like, ask your client to share a few examples of sites that they do like, so that you can have a clearer idea of what they’re going for. Are you struggling to find an angle to pitch your products / services at this time of crisis? Possibly, you have an AdBlocker or some other software which is interfering with the downloads, we use Sumo to enable the download. That’s where a web design questionnaire comes in — you can use the questionnaire to drill down into specifics, and pinpoint exactly what it is that your clients want. Bearing this in mind, don’t rush the process, even if your client is extremely eager to get started on their website redesign. Thanks for the effort BeeWits! If you’re offering multiple revisions, do share the lead time required between each revision as well. Benefits of web design questionnaires The main reason to create a web design questionnaire is to establish a conversation with a client about what they expect from you and what they hope to accomplish with their site. Alright, you’re now well-equipped to understand your clients’ preferences, and deliver kickass websites that fit their briefs perfectly. At the same time, the questionnaire will also give you a better picture of your client’s budget, timeline, and other important factors that you need to keep in mind. Building a web site isn't solely about making it look pretty. Remember Google’s rule: Build for the user. Want this website questionnaire and plenty of more web design “preset” tasks in a web design project tool? Do you have the Pantone numbers for your current company colors? Concluding the website design questionnaire: What happens post-launch? So you’re a web designer huh? Bearing this in mind, get your client to tell you more about their target audience and ideal customer. Do you want your website to be optimized for SEO? The bottom line? Instead of assuming that your client wants a WordPress powered website, ask them if they have any particular preference. In particular, we find that we get significant value from their Lifetime Access plan. Let’s get on with the next set of questions in this website design questionnaire for clients. Similarly needing the download link sent directly. If your client just wants to update their existing site, then you know that you won’t have to buy a domain name for them, get hosting for them, etc. I submitted my email and i got my email link to the questionnaire no problem. DESIGN. From IT service requests to web design progress reports, web design templates are a great way to get important information. One of the many tools which we find very useful for us is Divi from Elegant Themes – it is our go to tool at BeeWits, when we need to get something done quickly, with a tool we’ve grown to love and rely on. It triggers the right emotions to get your client to open up and explain to you what you need to understand. Let me know if there is any other way I can help. The following form will assist us all in better understanding the needs of your business and allow us to get a more informed perspective on your website … Do you want your website to be SEO optimized? What’s your Unique Selling Proposition (USP)? COMPANY INFO. Are you finding yourself struggling to come up with ideas to help you maintain revenues and getting your message out there in a way that resonates with your clients? Save my name, email, and website in this browser for the next time I comment. The client might come with their own ideas, style, desires or needs for this website design project, so you’ll need to see what they want as part of the questions in the website design questionnaire. The acronym is known as NAP in the loc… The Ultimate Website Design Questionnaire (with PDF Template), That’s where a web design questionnaire comes in — you can use the questionnaire to drill down into specifics, and pinpoint exactly. In this question, get your client to share about their products and services, and their business model. Do you have a list of keywords you’d like to target? Designed by Elegant Themes | Powered by WordPress, Download the website design questionnaire, Web design questionnaire Part 1: Tell us a bit about your company. Website Design Questionnaire. Web Design Questionnaire. That said, if you’re new to the game and can’t afford to be picky, be sure you have a few prepared responses that you can trot out when clients ask for discounts. Include comments related to the culture and personality of your business. When you go to an architect you do tell them whether you’d like two or three bedrooms, an ensuite bathroom or a walk-in wardroom. You don’t want to accept the project and a deposit from your client, only to have to pull out halfway. Do you want to improve an existing website, or create a website from scratch? As a design agency ourselves, we’re always looking for better tools which we can use to help us with our website projects. If you’ve got smooth scrolling turned on, when you click the up or down arrow on a long Web page, IE jumps an entire screen at a time instead of just a few lines. Be sure to mention that pure HTML sites are hard to edit/update, unless your client (or someone on their team) has HTML knowledge! As a general rule of thumb: the more comprehensive you are at the start of your information-gathering phase, the better the project is likely to turn out. Regardless of whether you’re updating your client’s existing site for them, or setting up a new site from scratch, you’ll want to utilize their brand colors and fonts, so that the website is cohesive with the rest of their brand. Web Site Design & Development Logo Design Scanning and Image optimization Image and Graphic Sourcing Custom Design Web Site Maintenance E-Commerce Redesign of Current site Who will be the the contact person(s) for your web site? Think about it: this signals to your client that you see this purely as a business opportunity, and it might automatically put them on the defensive. Here, explain to your client that website design is very subjective, and that one man’s meat can be another man’s poison. Quick aside: If you’re concerned about wasting your time on a client with no budget, an easy workaround is to add a qualifying question in your lead generation form. Bearing this in mind, it might make sense to structure the site more like a “lookbook” as opposed to a regular website. Tag Line or Slogan . * Please type your website address or type no in the box. As you can see from the questions, the answer to these questions will determine the priority to give to specific potential features of the website project. Sent! Do you have anything else you think we can add? Home. Click here to get 10% OFF On DIVI until January 2021. And I must say…. Once you’ve won your client over, A final word on website design questionnaires, Digital Agency Series Podcast: Firewire Digital – Brogan Renshaw, 10 Ideas to Grow Your Digital Marketing Agency in 2021, How to use Video Sales Letters (VSL) in your Sales Process, Digital Agency Founder Interview: Pearl Lemon – Deepak Shukla, How to create perfect SEO Reports for Clients, Digital Agency Founder Interview: WebMarketers – Kyle Smendziuk, Digital Agency Series Podcast: Verz Design – Henry Ng, 15 Step Website Audit Checklist (& PDF Template), SEOptimer Shortlisted for 2020 SaaS Awards – Best Digital Marketing Tool, The Ultimate Guide to your Digital Marketing Audit (with PPTX Template), The Simple Guide to Starting an SEO Business. Along with a number of other free business planning tools. Web Design Questionnaire. everything needed to be asked in one place. What is smooth scrolling? What do you like and dislike about your existing website? Marketing comes first. By Josh Hall. These include: Like the previous question, this also helps you understand the scope of the project, and confirm the deliverables. Will this be a brand new site or do you have an existing one? The questionnaire is available in both English and Dutch, and is one of the better visually designed questionnaires out there. Here’s a quick recap of the questions to ask (also downloadable in PDF format): And here are some advanced pro-tips to keep in mind: walk your customer through the questionnaire instead of leaving it up to them to fill it in, don’t ask them about their budget too soon, and don’t rush the process. As you go through the questionnaire, you can also give your client additional recommendations and insights, and get them excited about the results you can achieve for them. The process is beneficial for several other reasons: Feedier: Feedier is an accessible Feedback platform that lets teams get instant clarity on their users’ … Do they offer a wider range of products, or do their products come with a moneyback guarantee? Well done on winning your next website design job! How to Extract the Facts with a … I use the term “ questionnaire ” because it’s a familiar term, but as you’ll see, some examples aren’t questions . This website design feedback form is a simple and easy-to-use feedback form used by online customer to give their input on a website. Thanks so much for this thorough and very helpful read. by David Attard | Mar 1, 2016 | Web Design | 42 comments. Wow! Duoh!, the design firm of Veerle Pieters and Geert Leyseele, has a downloadable client questionnaire that asks about things like brand, audience, and the look and feel of the website. Full Name * Company Name * Address * Postcode * Telephone * Email Address * I would like to build a * Do you currently have a website? For instance, your client might take forever to reply, even after you’ve chased them multiple times. In fact, we’d say it’s even more crucial to nail down the features that your client wants on their website, because you’ll have to figure out a way to deliver the specific functionality they’re asking for. If they want to create a new site from scratch, though, ask whether they’ve already got a domain name to use, or whether they want you to take care of this. When would you like to launch your new site? Website Design Request Form. I viewed this article on all 3 browsers, even crappy IE browser, with NO issues. This helps you to understand the scope of the project, and lock down the deliverables. In this day and age, getting found online is key, and it’s important for websites to nail their SEO. 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